Trinetra Tours were recommended to us by a friend in Australia whose faith in Tapas Banerjee's company was entirely borne out by our experience. We spent two weeks in Rajastan in January on a pretty packed schedule but one on which real thought for our welfare and enjoyment had been expended. We spent a relaxing couple of days in the charming palace of Udai Bilas in Dungapor before embarking on tours of Udaipur, Jodhpur and Jaipur. Nights spend in the lovely hotels of the small towns of Rohet and Narlai where we were able to experience more of the rural life of Rajastan provided further opportunities for relaxation. In Narlai we went for a wonderful ride into the countryside on horses from the hotel and the jeep safari in Rohet was also a fascinating insight into the life of the local people. We were travelling with our nine-year-old son so the sense of being looked after was of crucial importance and in this we were blessed by the presence of Prakash, a prince among drivers, whose good sense and devotion to our well-being made the entire trip a delight. In Delhi we were able to meet the rest of the Trinetra team and spent a delightful evenign with Tapas Banerjee and his family at their home. Even Tapas could not re-arrange Vladimir Putin's trip to Delhi which did slightly spoil our experience of the city as all the main Lutyens buildings were cordoned off but this disappointment only gives us an excuse to return which I am sure we will do in the future.
Best wishes Sarah, Mark and Ned Lutyens Grand Children Of Sir Edwin Lutyens one of the most important English architects responsible for the layout and planning of New Delhi Dear Mahendra and all the staff at Trinetra,
I would like to take this opportunity to say a BIG THANK YOU to everyone in Trinetra Tours who was involved in planning the recent holiday to India for me & my family.
We had a holiday of a lifetime that went beyond our expectations. It was due in no small measure to the superb planning and execution of the holiday itinerary by all the staff involved in Trinetra. From the moment we were met at Delhi airport by the Trinetra rep. Mr. Krishna, to the time that we returned there 16 days later with Mr. Krishna again, we were able to relax and enjoy the experience of a lifetime in India without any worries or hassle.
It was such a reassuring feeling, Mahendra, to have you available at the end of a mobile phone, for any issues that arose, which were confidently, swiftly, cheerfully and efficiently dealt with by you anytime you were contacted. You did not let me down at any stage. You went beyond the call of duty and I am grateful.
I cannot remember any holiday where I was afforded such a high comfort level and faultless service as I got from Trinetra. In summary, we put our trust in you and it is only fitting that I write to express my congratulations to you all for living up to that trust. You very definitely did not fall in our eyes at any stage and have earned an excellent reputation. I would be absolutely delighted to recommend Trinetra to any of my friends interested in travel to India in the future.
What Is Trinetra Brand Luxury Tours
Trinetra Tours invites you to witness and participate in a spectacle called India ! We reveal the essence of each destination through first-hand experience, "insider" access, and exploration of the area's history, culture, cuisine and more - with the added convenience of having all your travel needs handled by a friendly, knowledgeable travel consultant.
India and its many wonders take on a whole new dimension when experienced through the ‘minds' eye of Trinetra Tours – Trinetra meaning ‘third eye’. With many intriguing choices to the most popular destinations in India, our creative itineraries find the unusual, the little known, the extraordinary – and bring them to life.
Our vision is not just a corporate exercise; it is a set of values and beliefs that guide our company on a daily basis. We must share with you that we are fully aware of the needs and requirements of high status travelers and will not only provide accommodation, but, all related services keeping the guest’s high end profile in view. I have to assure you that we are right there when it comes to reservations and conducting tour bookings of high stature. What we have learnt in the last 20 years is that Quality is a product of an attitude. Quite often people are not found out by big situations, but, by smaller deeds. If I were to ask you of a USD 10, 000 help, no one would fault you for refusing me. But, what happens when I request a fiver ? This is where a lot of tours sink in the quicksand of penny pinching. Also, we have actually been trained to handle high end Guests. Part of the briefing was that to not take anything for granted. At the cost of stretching it too far, we were even explained "when the guest goes to the bathroom show them how to flush the toilet too !!" fortunately (and thankfully) such situations have not come our way, but, we know the message with regards to special skills and attitudes required for serving high end customers.
As a luxury tour operator we believe that we are entirely different. For one, we are not for the holidaymaker looking for a cheap package rate. For another, we offer access to remote places, knowledge, insight and plenty of flexibility. Equally important, if not more so, is the emphasis put on a client's comfort. The food, wine and accommodations, even in the middle of nowhere, are usually spectacular.
Luxury tour operation is not just about knowing the best restaurants, local guides or museums, but, we are also experts in alleviating the stress of travel. Everything is done for you. No hassles await you, no dinner reservations go unmade, and no one has to worry about getting his laundry washed. If you choose to have a representative from the company--whether called a guide, escort or tour director--accompany your trip, you invariably find yourself in the hands of an extremely friendly, knowledgeable individual whose sole purpose is to make your trip the best possible.
Some people fear that a pre-planned trip can eliminate the sense of discovery from travel, which is a valid point. Choosing whether to go on a tour or not depends on what kind of traveler you are, but, we are building flexibility into the itineraries. We offer "escorted trips" as well as bespoke ones, so clients can choose how much guidance and support they want.
Flexibility is extremely important to most luxury tour guests. While some people prefer to follow a set itinerary, others may want to stray a bit. After all, these are usually highly successful people who haven't gotten where they have by following the beaten path. We will be happy to accommodate you. "You're the customer. We want your trip to be everything you want it to be."
The ownership and top management of Trinetra Tours, under the leadership of Tapas Banerjee, is a group of young and dynamic people. We are in the trade for only one reason - we love it; and this is what that makes us different from our competitors. We do not claim to offer better tours by showing ''better'' the sights of India. The latter are a part of our historical creativity for all to see and form their independent opinions. It is our inherent love for people and our desire to serve them that make our tourists feel wanted and cared for. This in turn engenders their faith and confidence in our intentions and abilities. With this kind of assurance, our tourists are in a better state of mind to appreciate the tour without feeling edgy or defensive about an alien country with an alien culture. Personalisation of relationships is the mainstay of our tours and we are able to provide the same for the following reasons :
First, we make an effort to understand the needs & interest of our customers. We make an effort to maintain a flexible and pragmatic approach to tourism. In this website, we will NOT restrict you with suggested tour itineraries, but, lay out for you destinations that we think would be fascinating. Then, depending on your interest, and your comments about the destinations listed, we would use our skills to tailor make a "Special Interest" tour that would take into consideration both your choice of destination as well as your special interest be it photography, walking, biking, wildlife viewing, observing traditional cultures and lifestyles, art & architecture etc. The reason behind this approach is an effort to personalise the tour to the interest and choice of the customer.
Second, we do not consider people as numbers or files to be dealt with. Each individual represents to us an individual identity, with whom we look forward to establishing genuine friendship.
Third, all our special interest tours are fully escorted by hand picked quality escorts. We are confident of the intentions and motivations of the escorts we work with. Also, we are in complete realisation of the fact that in a service trade all depends upon the quality and amount of efforts one puts in. Our escorts are not only well informed about the places covered in the tour, they are well educated and from cultured families. Besides being able to discus with tourists on diverse topics (not limited to travel alone), they spread good humor and cheer - thus creating a sort of family atmosphere where everybody cares and is tolerant of fellow tourists. We have had tourists leaving with tears in their eyes. So strong was their love for India and so strong was their attachment to our escort who made it possible for them to have such a wonderful holiday within a family atmosphere..
Fourth, we expend a lot of time and effort in identifying hotels we think our tourists need. The hotels are hand picked and reasonably priced. Many of them, although modernised , still retain their character and old world charm. We look for clean comfortable beds, clean western style attached toilets with hot and cold running water, good ambience, clean uniform of staff, good restaurants with a choice of meals, air-conditioning and the most important thing that is the the personalisation of service. The atmosphere should be friendly, helpful and hospitable - the essence of our tours.